Privacy Policy

Effective Date: 14 January 2026

At Distinct Spaces (trading as Exelixis Property Services Ltd), we approach the security of your personal data with the same rigour we apply to our structural engineering. This policy outlines how we collect, process, and protect your information in compliance with the UK Data Protection Act 2018 and the UK GDPR.

1. Data Controller

The entity responsible for your personal data is:

• Legal Entity: Exelixis Property Services Ltd
• Trading As: Distinct Spaces
• Registered Location: Twickenham, London, United Kingdom
• Contact: contact@distinct-spaces.co.uk

2. Information We Collect

When you commission a consultation or request a feasibility study via our website, we collect the following structural data points:

• Identity Data: First name and Last name.
• Contact Data: Email address and Telephone number.
• Location Data: City or Area (e.g., Twickenham, Richmond) to assess geographical feasibility.
• Project Data: Details regarding your property type, renovation goals, and architectural vision.

3. How We Use Your Data

We do not sell your data. We use this information strictly to:

• Assess the feasibility of your proposed architectural project.
• Schedule on-site consultations and surveys.
• Provide Quotations, Tenders, and Fixed Price Contracts.
• Comply with local Council Planning Department requirements when acting as your agent.

4. Data Storage & Security

Your data is stored securely within our encrypted Client Relationship Management (CRM) infrastructure. We utilise enterprise-grade cloud environments with strict access protocols. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Rights

Under UK law, you possess the following rights:

• The Right to Access: You may request a copy of the personal data we hold about you.
• The Right to Rectification: You may request that we correct any data that is inaccurate or incomplete.
• The Right to Erasure: You may request that we delete your personal data ("The Right to be Forgotten"), provided we have no legal obligation to retain it (e.g., for Warranty or Building Control records).

6. Third-Party Links

This website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

7. Contact Us

To exercise your rights or for any questions regarding this policy, please contact our Data Protection Officer at contact@distinct-spaces.co.uk.